Frequently Asked Questions
FAQs
General Service Questions
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What services do you offer?
We specialize in seamless gutter installation, gutter guards, cleaning, repair, roofing, siding, doors, and windows.
What areas do you serve?
We serve the entire tri-state area.
Are you licensed and insured?
How do I book a service?
You can call us or submit a request through our website.
What is your cancellation policy?
Early cancellations may incur fees. Please refer to your contract terms for details.
FAQs
Gutter Maintenance Plans
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What are your gutter maintenance plan options?
We offer 1x, 2x, 3x, and 4x per year plans starting at $179.99/visit, depending on frequency.
What’s included in the gutter maintenance plan?
Plans include complete cleanout of gutters and downspouts, highly experienced technicians, priority scheduling, and a 30-day warranty
Are there additional costs for larger gutters?
Yes, gutters over 200 feet are charged an additional $1.50 per foot.
Can I cancel my maintenance plan?
Yes, but early termination fees or payment for remaining services may apply.
FAQs
Pricing and Costs
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How much does a gutter cleaning service cost?
Prices range from $179.99 to $259.99 per visit, based on your selected plan
Are deposits refundable?
No, deposits are non-refundable.
Are there extra costs for severely clogged gutters?
Yes, additional charges apply if gutters are severely clogged or have plants growing.
Do you charge for ice removal in gutters?
Yes, ice removal is an additional cost if required.
FAQs
Gutter Guards
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Do you install gutter guards?
Yes, we install high-quality aluminum and stainless steel gutter guards.
Can you remove existing gutter guards?
Yes, but there’s an extra cost, and we will not reinstall existing gutter guards unless we originally installed them.
Are gutter guards under warranty?
Yes, they come with a 25-year no internal clog warranty
FAQs
Warranties and Guarantees
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Do you offer warranties?
Yes:
– Lifetime transferable warranty for products.
– 1-year workmanship warranty (excludes acts of nature).
– 25-year no internal clog warranty for gutter guards.
How do I file a warranty claim?
Contact us, and we will address your claim within 48 hours.
FAQs
Customer Support
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How quickly do you respond to inquiries?
We respond within 24 hours across all channels.
How do you handle complaints?
We document, investigate, resolve, and follow up within 24 hours.
How can I provide feedback?
After each service, you’ll receive an email to share your feedback and improve our services.
Need More Help?
If you have additional questions or need assistance, contact us directly. We’re here to help!
Better Business Bureau
About Us
The Gutter Brothers Inc,was founded In 2003, It currently operates in Springfield Township, PA….